About this course
DON'T LET AI UNCERTAINTY HOLD YOU OR YOUR ORGANISATION BACK
While AI presents unprecedented opportunities for growth and innovation, many organisations struggle with where to start and how to implement it responsibly. The Foundations of AI & Ethics course transforms uncertainty into confidence, equipping you with the practical skills to harness AI's potential while navigating ethical challenges and compliance requirements. You'll master effective prompt engineering and learn to deploy AI solutions that drive real business value without compromising trust or safety. Through hands-on exercises and real-world applications, you will move from AI hesitation to AI empowerment, positioning your organisation for sustainable success in an AI-driven future.
What you will gain
A Foundations of AI and Ethics digital badge will be available upon successful completion of the course from Skills Development Group.
You will learn to:
- Apply the mindset shift needed for teams to effectively embrace technology as a powerful work partner.
- Work smarter by integrating AI into everyday tasks to save time, improve quality, and focus on high-value work.
- Apply effective prompt engineering techniques to maximise the quality of AI outputs.
- Choose the right AI solution (LLMs, SLMs, and RAG) by understanding which technologies work best for different business problems.
- Protect your business by recognising and preventing AI-related risks such as deepfakes, misinformation, and AI hallucinations.
- Design ethical frameworks addressing AI bias, data privacy, and compliance requirements.
- Measure AI effectiveness using both technical and business metrics.
- Build more advanced AI projects using research mode, agents, and tool integrations.
What you will need
At least one professional subscription from Chat GPT, Claude, Gemini, or Perplexity is required to participate in this course.
There are no knowledge prerequisites required.
This course is great for
- Anyone wanting a solid foundation in using AI to increase their productivity regardless of their role or industry.
- Leaders and decision-makers establishing ethical AI strategies.
- Teams and individuals who want to combine AI capability with responsible human-centric practices.
- Current AI users who want to unlock more advanced capabilities and move beyond basic prompting.
- Organisations who need a solid foundation to leverage AI for operational efficiency and innovation.
Topics covered
Ways of Working Enhanced by AI
- Adapting to constant change (from chaos to clarity)
- Building effective human-AI partnerships
- Separating AI facts from fiction
- Understanding why everyone's rushing to adopt AI
Getting Better Results from AI
- Six elements of effective prompts
- Learning from AI responses to improve your requests
- Beyond text — creating images, videos, and mixed content
- Teaching AI to act as different experts or assistants
Understanding AI Technology
- How AI developed and what powers it today
- Different types of AI systems and when to use each
- AI in action: understanding language, recognising images, analysing data, and creating content
- Real-world AI applications across different industries
Using AI Responsibly
- Avoiding unfair or biased AI outcomes
- Protecting personal and business data (legal requirements) ·
- Building ethical guidelines for AI use in your organisation
- Identifying and preventing AI-related risks
Advanced AI Skills
- Teaching AI about your specific business or context
- Using AI for complex research and analysis
- Creating AI assistants tailored to your needs
- Connecting AI to external tools and systems
- Producing artifacts and prototypes
