Course Detail Shape

Winning Negotiator

Create winning outcomes for sustainable partnerships.

About this course

WANT TO MASTER THE ART OF WIN-WIN NEGOTIATION AND ACHIEVE BETTER OUTCOMES?

Many people associate negotiating with industrial bargaining and international agreements, yet the bulk of negotiation involves ordinary people arriving at day-to-day agreements with each other. By improving our negotiation skills, we improve our ability to manage transactions in all aspects of our business and personal lives. Our Winning Negotiator course is not just theoretical, but also practical, exploring what's involved in adopting a collaborative, win-win approach to negotiation. Aligned with modern business practices, you'll gain insights into preparing effectively, asking powerful questions, exploring creative options, and successfully closing negotiations. This includes understanding negotiation concepts, evaluating variables, managing power dynamics, and practical applications of negotiation techniques. You'll acquire the skills needed to negotiate confidently and successfully, ensuring you achieve your objectives while building strong partnerships.

What you will gain

Accreditation Logo

A Winning Negotiator digital badge will be available upon successful completion of the course from Skills Development Group.

Accreditation Logo

This course will contribute 14 PMI® Professional Development Units (PDUs) towards your chosen certification (12 Power Skills, 1 Business Acumen and 2 Ways of Working).

What you will learn

  • The Win-Win Negotiation Model and its four key phases
  • How to prepare thoroughly for negotiations using a structured approach
  • Techniques for asking questions and developing a complete "shopping list"
  • Methods for evaluating and trading variables to maximise value
  • Strategies for managing yourself and others during negotiations
  • How to close negotiations and finalise agreements effectively

What you need

There are no prerequisites for the Winning Negotiator class.

This course is great for

  • Business professionals who need to reach agreements with customers and stakeholders
  • Sales and procurement professionals looking to enhance their negotiation skills
  • Leaders and managers with a desire to improve their ability to reach mutually beneficial agreements and long-term sustainable partnerships
  • Anyone interested in developing collaborative negotiation capabilities

​Topics Covered

Win-Win Negotiation

  • Selling vs Negotiation
  • Possible Outcomes
  • Negotiation Styles
  • Win-Win Negotiation Model

Win-Win Negotiation: Preparation

  • Objectives and Background
  • Things to Find Out
  • Identify Variables
  • Evaluate Variables
  • Settlement Ranges
  • Plan the Meeting and Possible Trades

Win-Win Negotiation: Discussion

  • Preamble
  • Clarify Objectives and Process
  • Ask Questions
  • Develop and Confirm Shopping List
  • Managing Ourselves

Win-Win Negotiation: Exploration

  • Power
  • Establish Common Ground
  • Explore Differences
  • Make Proposals
  • Explore Alternative Solutions and Creative Thinking

Win-Win Negotiation: Agreement

  • Trade Variables and Bargaining
  • Confirm Agreement
  • Finalise and Record

FACILITATORS

Shane HastieShane Hastie
International Delivery Lead
Dallas  JacksonDallas Jackson
Facilitator
Craig  Smith Craig Smith
International Product Lead
Toast Check IconClose Toast Icon