”Solid leadership is the secret ingredient for sustaining any transformation or change effort.”
About Jessica
My first role after studying computer technology was with a payment processing firm, setting up a new automated system to streamline their processes. I'm a natural problem solver and have always gravitated toward roles that involve making a complex system more efficient.
After graduating from university, I was most passionate about project management, and through that work, I discovered the agile approach. It was an instant spark of inspiration for me. Moving from traditional project delivery to agility meant less time spent chasing people to meet deadlines. Instead, I became a partner in decision-making, gathering feedback and guiding project teams.
I've been a trainer, coach, and consultant for eight years now. Along the way, I learned that there is no one right way to be agile, only many possible ways. So, it's important to focus on the problem you are trying to solve and the outcomes you want to achieve.
Throughout this journey, I realised a love for helping people navigate the uncertainty and complexity of change which led me to start my own consultancy. My biggest strength is being able to meet people where they are and help them uncover the knowledge and tools they need to find a path forward.
I'm also very passionate about supporting and empowering leaders as they transform their workplaces and become catalysts for sustainable change. In 2021, I created the Agile Coaching Income Report to build transparency and our collective knowledge of the market. I also regularly speak at meetups and conferences about everything from agile culture and managing distributed teams to building emotional intelligence.
When I'm not working, I love to crochet, play board games, read, or watch a good movie. There's a great music scene where I live in Nashville, so camping and festivals are my idea of a great holiday.
My certifications
- ICAgile Certified Expert – Agile Coaching (ICE-AC)
- ICAgile Authorised Instructor
- ICAgile Certified Professional (ICP)
- ICAgile Certified Professional – Coaching Agile Transitions (ICP-CAT)
- ICAgile Certified Professional – Agility in the Enterprise (ICP-ENT)
- ICAgile Certified Professional – Agile Project and Delivery Management (ICP-APM)
- ICAgile Certified Professional – Agile Product Ownership (ICP-APO)
- ICAgile Certified Professional – Product Management (ICP-PDM)
- ICAgile Certified Professional – Leading with Agility (ICP-LEA)
- ICAgile Certified Professional - Lean Portfolio Management (ICP-LPM)
- Certified ScrumMaster (CSM)®, Scrum Alliance®
- Certified Scrum Professional® – ScrumMaster (CSP®-SM), Scrum Alliance®
- Professional Scrum Master™ Level 1 (PSM I), Scrum.org
- Project Management Professional (PMP)® Certified, PMI®
- Agile Certified Practitioner (PMI-ACP)® Certified, PMI®
- Certified SAFe® 5 Program Consultant, Scaled Agile®
My education
- Bachelor of Science in Information Technology, University of Phoenix
