About this course
ARE YOU LOOKING TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF YOUR ORGANISATION’S PROCESSES, STREAMLINE OPERATIONS AND ELIMINATE BOTTLENECKS?
Business process modelling is key to generating efficient and effective business processes to foster business improvement. Our Business Process Modelling course will teach you how to use a structured approach to understand the context of business process modeling through scoping, identifying, analysing, developing and documenting business processes. Particular emphasis is placed on identifying metrics to support the analysis and evaluation of business processes to ensure the alignment to business objectives.
What you will gain
A Business Process Modelling digital badge will be available upon successful completion of the course from Skills Development Group.
This course will contribute 14 PMI® professional development units (PDUs) towards your chosen certification (10 Ways of Working, 2 Power Skills and 2 Business Acumen).
What you will learn
- Contexts in which business process modelling is performed.
- Conducting a business process discovery assignment to elicit existing business processes in context of a previously defined scope.
- Following a logical framework to analyse the current state business process and derive a future state business process model using various techniques.
- Presenting business processes using the BPMN 2.0 notation.
- Identifying effective measures that will contribute to understanding the performance characteristics of the processes and surrounding enablers and constraints.
- How business process modelling initiatives happen in the context of a strategy requiring change and risk management.
What you need
It is recommended that participants have foundational knowledge of business analysis through formal training like our Business Analysis Essentials course or have relevant experience working in a business analysis context.
This course is great for
- Business Process Analysts and Enterprise Analysts who need a solid business process management framework to work within.
- Business Analysts who need practical tools and techniques that will help them model business processes at various degrees of granularity.
- Project Managers who have responsibility for projects with significant business process change impact.
- Anyone responsible for analysing and documenting their organisation’s business processes.
Topics Covered
Business Process Management Lifecycle Measures and Assessments
Business Process Defined Change Management Modelling Notation
- BPMN
- Conversation & Choreography
Plan and Scope
- Business Process Architecture
- Stakeholders
- RASCI
Understand Current State
- SIPOC
- IGOE
- Process Decomposition
Current State Analysis
- SWOT
- Assessment Tools
- Leverage Points
- FMEA
Develop the Future State
- SCAMPER
Gap Analysis
- MOST
- Brainstorming
- Ishikawa’s Fishbone
