About this course
What if the key to stronger leadership, better decisions, and thriving under pressure isn’t what you know—but how well you manage emotions, starting with your own?
Emotional intelligence has emerged as one of the most critical factors in professional success and effective leadership. This workshop provides practical tools and strategies to enhance your emotional competencies across all four domains of emotional intelligence.
Through a blend of theory, self-assessment, and extensive practice, participants develop the ability to recognize and regulate emotions in themselves and others, leading to improved decision-making, more effective relationships, and enhanced leadership impact.
"Emotional competence is the single most important personal quality that each of us must develop and access to experience a breakthrough. Only through managing our emotions can we access our intellect and our technical competence. An emotionally competent person performs better under pressure."
— Dave Lennick
What you will gain
The ICAgile Building Emotional Intelligence Micro-Credential is granted on the successful completion of this course.
This course will contribute 4 PMI® Professional Development Units (PDUs) towards your chosen certification (4 Power Skills).
What you will learn
This programme develops mastery across the four domains of emotional intelligence, providing participants with practical tools and strategies for each area:
Self-Awareness: Self-confidence | Emotional self-awareness | Accurate self-assessment
Self-Management: Self-control | Trust and conscientiousness | Initiative and drive
Social Awareness: Empathy | Organizational awareness | Service orientation
Relationship Management: Influence | Inspirational leadership | Teamwork and collaboration
- Self-Awareness: Develop a richer emotional vocabulary and recognize how your emotions impact your performance and relationships.
- Self-Management: Learn practical techniques for managing disruptive emotions and maintaining composure under pressure.
- Social Awareness: Enhance your ability to read social dynamics and understand others' perspectives effectively.
- Relationship Management: Build the skills needed to influence others positively and manage conflict constructively.
What you need
There are no prerequisites for the Building Emotional Intelligence class.
This course is great for
- Leaders and managers seeking to enhance their people leadership capabilities
- Individual contributors looking to improve collaboration and professional relationships
- High-potential talent preparing for future leadership roles
- Teams experiencing change or needing to enhance their collective emotional intelligence
- Professionals working in high-pressure environments requiring emotional resilience
